A weekly business review that ends in decisions
Five members of the Executive Coaching work group on agendas, charts, customer evidence and which issues earn a slot.
Updated
Give the review two jobs, a shared read of a few metrics and a small number of decisions, and open each meeting by checking what last week's decisions did.
- Look at the same charts every week. Julie Zhuo opens with a 5 to 15 minute walk through time-series charts for the shared goals, with prep kept under 30 minutes. Seeing the same series each week teaches leaders what a normal fluctuation looks like.
- Start from the quarter's goal. Christina Wodtke has each owner give their confidence in reaching the key results, what they tried last week and their priorities for this one. A result with no new information gets a quick no change.
- Split 30 minutes three ways. Nikhyl Singhal gives 5 minutes to shared measures, 15 to the two biggest exceptions and 10 to decisions and last week's commitments. Elena Luneva picks those two by the size and timing of the risk, and by whether the room can resolve it.
- Bring customer evidence with the chart. Cat Lee asks the owner of a surprising trend for a customer call, observed session or support pattern that tests their explanation. When a metric stays flat after a fix, Christina reexamines the explanation and Cat goes back to customers before another fix is approved.
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Executive Coaching
Frequently Asked Questions
What should a first-time manager focus on?
The team's results rather than their own output. Hand problems back with questions, set one objective the team can test its work against, and ask your own manager what success looks like.
What does being strategic look like day to day?
Choosing one to three priorities, naming what slips when new work arrives, and getting leaders who disagree to settle on one direction.
How do you handle a difficult coworker when nobody intervenes?
Describe the specific behavior to them early and in private, agree who owns each decision, and bring your manager specific incidents and their impact if it continues. Threats or harassment go to formal reporting.
What should you do when a reorg shrinks your scope?
Deliver inside the new boundaries, offer help with your manager's biggest problem, and tie what is left to business results. After about a quarter, judge whether the role still helps you grow.


