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Sam Ross

CEO @ Numeral | Sales tax, solved.
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I'm the CEO/Co-founder of Numeral, where we help leading ecommerce and SaaS businesses stay compliant with US sales tax and global VAT. We work with 3,000+ companies, including Eight Sleep, Ridge, Graza, Grüns, Create, a...
San Francisco, California
Sam Ross

Darian Shirazi

@darian314

agents can do a lot of things

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Sam Ross

Darian Shirazi

@darian314

or just databricks + Claude artifacts

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Sam Ross

Darian Shirazi

@darian314

Many

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Sam Ross

David Pawlan

@DavidPawlan

The first AI Assistant Consumer Travel Report is live! We spent the past week testing travel capabilities across 5 AI assistants: Instinct, Muse, GrokBot, Dots & Miso 🥇 Miso - fastest & most capable, omitted budget flights 🥈 Instinct - very fast but couldn't do rescheduling 🥉 GrokBot - medium speed, fully capable, very verbose 💐 Dots - very very slow but fully capable 💐 Muse - fairly capable, fairly slow, very verbose Each assistant was tested across the following dimensions: 1. Booking time 2. Onboarding flow 3. Booking execution 4. Seat selection 5. Travel profile 6. Cancellation 7. Rebooking 8. Proactiveness The report outlines some unique findings: > There are three different booking methods used across the board: browser use, API access & OTA > Miso was the fastest, at ~3 min to book where as Dots was the slowest, at ~33 min to book > All 5 succeeded in booking a flight, but Muse wasn't able to change/upgrade a seat > Instinct & Muse were not able to change the flight as the API provider they use, Duffel, doesn't give them that functionality > Everyone biased towards cheaper options except Miso, who wasn't able to book basic economy flights > Miso was the only one to ask for traveler details, loyalty number, and known travel number unprompted Want new dimensions tested for the next report? Let me know!

The first AI Assistant Consumer Travel Report is live!

We spent the past week testing travel capabilities across 5 AI assistants: Instinct, Muse, GrokBot, Dots & Miso

🥇 Miso - fastest & most capable, omitted budget flights
🥈 Instinct - very fast but couldn't do rescheduling
🥉 GrokBot - medium speed, fully capable, very verbose
💐 Dots - very very slow but fully capable
💐 Muse - fairly capable, fairly slow, very verbose

Each assistant was tested across the following dimensions:
1. Booking time
2. Onboarding flow
3. Booking execution
4. Seat selection
5. Travel profile
6. Cancellation
7. Rebooking
8. Proactiveness

The report outlines some unique findings:

> There are three different booking methods used across the board: browser use, API access & OTA

> Miso was the fastest, at ~3 min to book where as Dots was the slowest, at ~33 min to book

> All 5 succeeded in booking a flight, but Muse wasn't able to change/upgrade a seat

> Instinct & Muse were not able to change the flight as the API provider they use, Duffel, doesn't give them that functionality

> Everyone biased towards cheaper options except Miso, who wasn't able to book basic economy flights

> Miso was the only one to ask for traveler details, loyalty number, and known travel number unprompted

Want new dimensions tested for the next report?

Let me know!
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Sam Ross
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