Lenny Rachitsky
Deeply researched product, growth, and career advice
About
I write Lenny's Newsletter (the #1 business newsletter on Substack), and host Lenny's Podcast (top ten tech podcast globally). Previously, I spent seven years at Airbnb leading supply growth, conversion, trip quality, and community, and before Airbnb, I was an engineer and a founder (exited to Airbnb).
Work Experience
Apr 2019 - Present (7y 7m)
Jan 2016 - Mar 2019 (3y 2m)
Led the team responsible for driving consumer supply growth. This included: * Performance marketing * Conversion * Referrals * Awareness and consideration * Re-engagement * Retention * Core host products Previously, led three teams driving Instant Book Growth (grew usage from 5% to over 80%), guest booking conversion, and building new tools for hosts (e.g. dashboards, calendar, guest controls, publishing, messaging). Also supported strategy of the Anti-Discrimination team, and helped on a few side-projects including work with The Malala Fund.
Apr 2012 - Jan 2016 (3y 9m)
Drove growth through improvements to guest booking conversion, host experience (acceptance rate, response rate, more), and Instant Book. Drove host quality through launching programs such as Superhost, Mentors, Host Dashboard, host quality standards, revamp of reviews system, and more. Built Airbnb's first host community platform. Built the first attempt at extending Airbnb beyond the home (now Airbnb Experiences).
Dec 2010 - Apr 2012 (1y 4m)
Acquired by Airbnb in 2012. Localmind was an early location-based consumer app. We leveraged location data from Foursquare, Facebook, and Gowalla to capture location expertise of locals, enabling Localmind users to get real-time answers to questions about places they are thinking about visiting. https://angel.co/localmind http://ireport.cnn.com/docs/DOC-574061 https://techcrunch.com/2012/12/13/airbnb-acquires-localmind/
